Shipping Policy

Typical delivery time is between 7 to 10 business days however, you may receive your items earlier.

Return & Exchange Policy

We have a 3-day return policy, which means you have 3 days after receiving your item to request a return.

• No refunds are available for cash on delivery orders
• Only orders paid by card/online are eligible for refunds (terms and conditions applied)
• The following items cannot be returned or exchanged: lingerie, underwear, accessories, home wear, beachwear & shoes.
• Free gifts cannot be returned or exchanged.
• Any order that has been using (Fazaa discount) cannot be applied for exchange or return