Typical delivery time is between 7 to 10 business days however, you may receive your items earlier.
Return & Exchange Policy
We have a 3-day return policy, which means you have 3 days after receiving your item to request a return.
- No refunds are available for cash on delivery orders
- Only orders paid by card/online are eligible for refunds (terms and conditions applied)
- The following items cannot be returned or exchanged: lingerie, underwear, accessories, home wear, beachwear & shoes.
- Free gifts cannot be returned or exchanged.
- Any order that has been using (Fazaa discount) cannot be applied for exchange or return